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GAS SAFETY

811...Call Before You Dig

Knowing what's below can help protect you and your family. Before construction, excavation or digging is done on your premises, call to have underground gas lines located and marked. If you have questions or need more information, call 811 or visit the Call Before You Dig website at www.call811.com.

811 FAQs

Planning a home improvement job? Planting a tree? Installing a fence or deck? Whether you are planning to do it yourself or hire a professional, smart digging means calling 811 before each job. Homeowners often dont think twice about digging in their yards, but in many areas utilities are buried underground. By dialing 811 before a project, customers can have these potential hazards located and accurately identified.
If you detect a gas leak, we want to know right away. Don't try to locate the problem yourself. If the odor is inside your home or business, an emergency situation could exist and you should evacuate as a safety measure.

Signs You May Have A Natural Gas Leak:

  • Vegetation over or near a pipeline appears dead or discolored
  • Persistent bubbles in streams, ponds, or wet areas
  • Strong "rotten egg" smell
  • Shrill blowing or hissing sound
  • Dirt blowing up from a hole

If You Smell Natural Gas Do NOT:

  • Operate any electrical switches or appliance controls
  • Use a telephone or cell phone from the building
  • Smoke or strike a match
  • Pull any plugs from outlets
  • Use a flashlight or lighter

Safety Tips:

  • Look for the blue flame. If pilot lights and burners have a steady, blue flame, they are operating correctly. (Decorative gas fire logs are the only exception. Their flame is usually yellow.)
  • Have all gas appliances, furnaces, vents, flues, chimneys and gas lines in your home or business inspected every year by qualified industry professionals.
  • Keep the areas around all appliances and equipment clean and unblocked to allow for proper air flow.
  • Follow manufacturer instructions for the care and use of gas appliances and equipment.
  • Make sure there is at least one multipurpose fire extinguisher in your home or place of business.
  • DO NOT use your stove or oven for anything other than cooking (for instance, to heat your home, under any circumstances.
  • DO NOT move or install a gas appliance or change the connector in any way without professional assistance.
  • DO NOT install a gas appliance yourself. Always seek professional assistance.
  • DO NOT store household chemicals or combustible materials near gas appliances.