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Animal Control: City ordinance specifically forbids dogs from running at large. This "leash law" requires dog owners to keep their dogs on a leash or on their own property at all times. Violations may be reported to the Police Department at 972-1390 or 972-1414.

Animal Permit: Keeping of animals and fowl is regulated by permits obtainable from the Police Department, Animal Control. For information on permit requirements call 972-1390 or 972-1414.

Auto Registration: To register your vehicle in North Carolina:

Braswell Library. Located at 727 North Grace Street, Rocky Mount, NC 27804. Telephone: (252) 442-1951. For hours of operation or additional information please visit their website.

Boating: The City of Rocky Mount maintains two boat ramps on the Tar River Reservoir, located southeast of Rocky Mount. The primary ramp is located on Bend of the River Road and the Sapony Creek ramp is located on S. Old Carriage Road. For reservoir information, contact the Police Department at 972-1414 or Reservoir Warden Office at 442-6933.

The City maintains two boat ramps for access to the Tar River above and below the Rocky Mount Mills Dam, the ramps are located at Sunset Park and Battle Park respectively. Paddlers can enjoy over fifty miles of the Tar River Paddle Trail which consists of 12 improved access sites and two camping platforms. For more information contact the Parks and Recreation Department at 972-1151.

Building Permits: Building permits are required for new construction, alterations to existing structures, and any change in the use of buildings. They may be obtained from Inspections Services on the second floor of the Administrative Complex. For additional information call 972-1110.

C.I.T.Y. TV-19 (Connecting Information To You): The City of Rocky Mount offers a government access channel - C.I.T.Y. TV-19 on Suddenlink Communications, providing the community with a host of information on City activities, programs, services and events. C.I.T.Y. TV-19 is also now available on Time Warner Cable channel 97.

Collection of Bulky Items: Discarded furniture, box springs, mattresses, appliances, and other white goods are eligible for collection at the curb on the regular scheduled garbage collection day for your neighborhood. To schedule service, call Solid Waste Services at 467-4950.

Collection of Garbage: Household garbage and refuse is collected once each week, either on Tuesday, Wednesday, Thursday, or Friday based upon the regular scheduled collection day for your neighborhood. Curbside roll-out containers are required for collection of household garbage and refuse; these can be purchased from the City and must be placed to the curbside by 7:00 a.m. on your collection day. Call Solid Waste Services at 467-4950 for more information, or visit their website.

Holiday weeks will affect the collection schedules. Holiday changes are placed in the local newspaper, the local government access channel TV19, and/or radio stations or you may call Solid Waste Services at 467-4950.

Collection of Recyclables: The City provides a recycling container for each single-family resident to be placed at the curb once-a-week. The collection day is planned to coincide with the regular scheduled garbage collection day for your neighborhood. Recycling bins should be placed at the curbside by 7:00 a.m. for collection. Newspaper, aluminum and steel food cans, glass, plastic and used motor oil are collected at the curb into recycling trucks and taken to a recycler. For additional information call Solid Waste Services at 467-4950 or click here to visit the website and view our online brochure.

Collection of Other Trash and Debris: All other trash and debris, clothes, toys, etc. should be placed at the curb with your regular rollout cart garbage on the pickup day for your neighborhood. Items must be containerized for collection. An additional approved rollout cart may be purchased from the City for these collections. For additional information call Solid Waste Services at 467-4950.

Collection of Yard Waste: Yard trash collection is provided on the regular scheduled garbage collection day for your neighborhood. Items collected include grass clippings, leaves, branches, and garden and hedge trimmings. All yard waste must be in clear or transparent bags, boxed or canned in loads not exceeding 50 lbs. or placed in a special yard waste rollout cart, purchased from the City. The only exception is during announced loose leaf collection times in the fall and spring. These dates are normally from November through December and March. For additional information call Solid Waste Services at 467-4950.

Drivers License: New residents of North Carolina must apply for a driver's license immediately upon establishing a residence here. For further information call 442-8905 or go to the drivers license office on North Wesleyan Boulevard (North 301 Bypass).

Driveway Permit: The Traffic Engineer's office located on the second floor of the Administrative Complex can assist you with permits for connecting a commercial driveway or a residential driveway. The Engineering Department will establish drain pipe requirements on streets without curb and gutter. For additional information visit the Engineering Department website, or call 972-1121.

Electric Services: For more information, click here.

Employment: The City hires and promotes personnel on the basis of qualifications for the job and not on the basis of race, national origin, sex, disability or political party affiliation. Anyone interested in working for the City should click here to view current job openings. You may also contact the Human Resources Department by calling 972-1186. The City employs over 940 people on a permanent full-time basis.

Fire Alarm Equipment: The Rocky Mount Fire Department encourages all citizens to install and maintain approved smoke detection devices on each floor of their residence. Project A.R.M. (Alarm Rocky Mount) is a program designed to install smoke detection devices in the residences of citizens of Rocky Mount that do not currently have a working smoke alarm in their home. The majority of fire deaths that occur in residences are caused by smoke inhalation, so it is important that citizens have the early warning a smoke detector can provide. If you are in need of a free smoke alarm or know of someone who does, please contact the Support Services Division of the Rocky Mount Fire Department at 972-1376.

Fire Prevention Inspection Service: The Rocky Mount Fire Department offers free home inspections to citizens to educate the public on fire hazards that can be found in the home. Homeowners are encouraged to have their chimneys and wood stoves inspected each fall before they are used. It is recommended that chimneys be cleaned annually by a professional chimney sweep to eliminate the build-up of creosote. If you would like a free home inspection, please contact Rocky Mount Fire Prevention at 972-1376.

Fire Puppet Show: The Rocky Mount Fire Department provides many public fire education programs throughout the year. The puppet show, known as Puppet Company #1, is designed for children in preschool and primary grades and has proven to be the most popular fire education program that the Rocky Mount Fire Department offers. The Fire Department believes that focusing attention on young people in the community and instilling in them the fundamentals of fire safety can reduce the many tragic and needless casualties caused by fire. If your group or organization would like more information on puppet show scheduling, contact the Support Services Division of the Rocky Mount Fire Department at 972-1379.

Fishing: Fishing opportunities abound within Rocky Mount. City Lake, Sunset Park, Battle Park, BBQ Park, and Stith-Talbert Park all have fishing piers. Fisherman may also fish from any of the Tar River Paddle Trail access platforms, but are asked to make way for paddlers. The Sports Complex and the Historic Tree Park have ponds which are available for fishing as well. For more information contact the Parks and Recreation Department at 972-1151. All NC fishing regulations apply. For more information, visit the NC Wildlife Commission website or call 1-888-2HUNTFISH.

Landfill: The City does not own or operate a landfill facility. It does own a permitted Solid Waste Transfer Station facility located on Thorpe Road near the old Rocky Mount Airport where garbage and trash is loaded for transfer to an approved solid waste landfill. For disposal requirements you may call the Transfer Station at 467-4964.

Loose Leaf Collection: Loose leaf collection normally occurs from November through December and March. Please place loose leaves and straw behind the curb line or edge-of-pavement separate from limbs and other debris that may damage vacuum equipment. For collection schedules, contact the Streets Division at 467-4906.

Natural Gas Services: For more information, click here.

Parks and Recreation: There are seven programming divisions within the Department: the Arts Center and Theater, the Children's & Museum Science Center, the Athletics Division, South Rocky Mount Community Center, Booker T. Washington Community Center, the Special Events Division, and the Special Programs Division. Each of these divisions offers a variety of leisure activities including: playground programs, day camps, instructional classes, athletic leagues, after-school programs, festivals, community theater, holiday events and trips.

There are over 50 parks and recreational areas in the city which provide tennis courts, ball fields, playground equipment, tot lots for preschool age children, picnic shelters, lighted outdoor basketball courts, exercise trails, two swimming pools and two wading pools. Battle Park, a 54 acre park next to the Tar River off Falls Road, is the largest. A combination of passive recreation areas, outdoor amenities and indoor facilities offer citizens a well-balanced leisure services program. For more information about programs and activities, please visit their website, or call 972-1151.

Plumbing or Electrical Permit: Plumbing and electrical permits are required for all new installations as well as alterations or additions to existing plumbing and electrical systems. Permits may be obtained from Inspections Services, on the second floor of the Administrative Complex. For additional information please call 972-1110.

Police Permits: Police permits are required for the shooting of pests, parade/demonstration, amplified sound, taxi operation, burglar alarms, precious metals, dances, and soliciting. Please call the Police Department for more information at 972-1471.

Police Services: In addition to providing 24-hour protection to the citizens of Rocky Mount, the Police Department offers the following special services upon request:

  1. Vacation house watches
  2. Residential/commercial security inspections
  3. Police community relations programs
  4. Special information and educational programs
  5. Engraver loan program
  6. Bicycle registration program
  7. Victim assistance program
  8. Crime watch
  9. E-Policing

Power Outages: Rocky Mount Public Utilities features a 24-hour Automated Interactive Voice Response System to assist customers more rapidly! This will also help us identify problems and repair them in a timely manner. To report a power outage, call 467-4800 and choose option 1. For more information please visit the Public Utilities website.

Recreation: There are over 40 parks and recreational areas in the city which provide tennis courts, ball fields, playground equipment, tot lots for preschool age children, picnic shelters, lighted outdoor basketball courts, exercise trails, two swimming pools and 2 wading pools. The city also offers a Children's Museum & Science Center, Arts Center, (972-1163), as well as recreational centers and other recreational facilities. For additional information please call 972-1151.

Recycling: The City provides a recycling container for each single-family resident to be placed at the curb once-a-week. The collection day is planned to coincide with the regular scheduled garbage collection day for your neighborhood. Recycling bins should be placed at the curbside by 7:00 a.m. for collection. Newspaper, aluminum and steel food cans, glass, plastic and used motor oil are collected at the curb into recycling trucks and taken to a recycler. The City has four multi-family collection sites for recyclables: Beaver Pond Shopping Center (Gold Rock Road), Wellongate Shopping Center (Jones Road), Oakwood Shopping Center (Fairview Road) and River's Edge Shopping Center (Harbour West Drive). For additional information please contact Solid Waste Services at 467-4950 or click here to visit the website and view our online brochure.

Sewer Stoppage: The City is responsible for the maintenance of sewer lines between the sewer main in the street and the property line only. The City is not responsible for stoppages which occur in the sewer line between the dwelling and the sewer main in the street. Such repairs must be performed at the expense of the owner or occupant.

Swimming: The City operates the eponymous Denton Street Pool. The pool opens on Memorial Day and closes on Labor Day each season. For information concerning public swim sessions, swimming lessons and private group rentals, please contact the pool at 977-6231.

  • Filling a swimming pool with a fire hydrant meter: In order to fill a swimming pool with a fire hydrant, you will need to contact the Engineering Department at 972-1126 or 972-1124 Monday through Friday between the hours of 8:30 a.m. and 5:00 p.m. to arrange for a hydrant meter to be installed on the hydrant. If a resident would like to fill a pool on the weekend or holiday, they will need to arrange for the hydrant meter in advance. A $50.00 non-refundable meter set fee will be charged. The hydrant must be located on the same side of the street as the pool, as damage to the fire lines can occur if a vehicle runs over it. If you need to use fire hose to fill the pool, it is available for loan in 50' sections. The hose will be delivered when the meter is set and must be rolled back up before it is picked up.

Tar River Transit: Local bus service is provided by Rocky Mount Transit. Please visit their website for fare and scheduling information.

Traffic Light/Sign Damage: The Traffic Services Division in the Engineering Department provides 24 hour maintenance service on traffic signs within the City limits. Call 972-1121 Monday through Friday between the hours of 8:30 a.m. and 5:00 p.m. and 972-1411 at all other times to report damages.

U- Load-It-Trailer: Solid Waste Services has 16-cubic yard trailers for large cleanup projects that residents may reserve on a first-call basis by calling 467-4950.

Utilities Bill and Payment: Utilities are billed monthly and residential bills are payable within 28 days of the billing date. Commercial bills are due within 21 days. Bills not paid by the due date will be charged a late payment fee will be charged and your next month's bill will show the total past due amount including the fee. If this past due balance is not then paid within 7 days, services will be subject to termination. To restore service, a reconnection fee must be paid in addition to the amount owed. Utility bill payments may be mailed to the Collections Division, Post Office Drawer 1180, Rocky Mount, North Carolina, 27802.

Payments may also be made in the Business Office on the first floor of the Administrative Complex or at the drive-through window on Nash Street. If there appears to be an error in your utility bill, call Customer Service at 972-1250 and explain the problem.

Utilities Connection: : Application for utility service may be made at Business Office on the first floor of the Administrative Complex or by calling Customer Service at 972-1250. Deposits may be required.

Utilities/Power Outages: Rocky Mount Public Utilities features a 24-hour Automated Interactive Voice Response System to assist customers more rapidly! This will also help us identify problems and repair them in a timely manner. To report a power outage, call 467-4800 and choose option 1. For more information please visit the Public Utilities website.

V.I.P Program: "Volunteers in Partnership" encourages citizens to volunteer their time and talents with the City. These volunteers assist citizens visiting city hall with information and directions to city departments inside and outside the complex, as well as answering a variety of other questions regarding the City of Rocky Mount. Interested volunteers should contact the Human Relations Department at 972-1180.

Voter Registration. Citizens may register to vote at any time during normal working hours in Nashville at the Nash County Board of Elections or in Tarboro a the Edgecombe County Board of Elections depending on the County of residence. For voting information, call the respective County Boards of Elections: Nash (459-1350) or Edgecombe (641-7852).

For registration by mail, voter registration forms may be obtained in Rocky Mount at the Frederick E. Turnage Municipal Building at the following locations:

  • Collections window, first floor
  • Human Relations Department, first floor
  • City Clerk's office, fifth floor

Forms may also be obtained at Braswell Memorial Library.

Call the City Clerk's office for general information on City elections (972-1321).

W.A.R.M. - Winter Assistance for Rocky Mount. This program is provided through donations from City of Rocky Mount utility customers. It is designed to help the elderly, disabled and handicapped, and those laid off from their jobs in the last 90 days pay bills for heating costs. All funds are distributed by the Salvation Army directly to the fuel source provider. There are no administrative fees. You can contribute by adding $1 to your utility bill each month or making a lump sum donation. All contributions are tax deductible. Click here for more information on contributing, or contact the Utilities Business Office at 972-1250.

Water and Sewer Service Inquiries: All questions concerning obtaining water and sewer service or main extensions should be directed to the Engineering Department located on the second floor of City Hall, or customers can call 972-1126 or 972-1124 for assistance.

Water Quality and Inquiries: All questions concerning water quality should initially be directed to the Water and Sewer Services at 252-467-4800. Questions or problems regarding broken pipes, sewer services, or water flow may also be directed to this number. For more information including the most recent water quality report, please visit the Water and Sewer website.