Business Services has ribbon cutting ceremony

Business Services has ribbon cutting ceremony
Posted on 06/20/2018
Ribbon cutting

The city of Rocky Mount’s Business Services Center held a ribbon cutting ceremony today (June 20) at its new 224 S. Franklin St. location.

City Manager Rochelle Small-Toney said the new facility was perfect because of its proximity to the old location at City Hall and the amount of space it affords. The Business Services Center, which officially opened June 18, will be the place for those wishing to make utility payments, connect services and more, to do so.

Finance Director Amy Staton highlighted the features and benefits of the new building, including a centralized staff, spacious waiting areas, expanded drive-thru and teller lanes and a new lobby management system that also can be accessed online.

Staton and Business Office Manager Latasha Hall provided tours of the building, showing customers a new call center, training conference room, enhanced security and more.

The ribbon cutting also was attended by assistant city managers Chris Beschler and Natasha Hampton-Clayton as well as city councilmembers Chris Miller and W.B. Bullock. David Farris of the Rocky Mount Area Chamber of Commerce also gave remarks.

“Based on the interactions I’ve seen, customers have enjoyed the space,” Hall said. “It’s something that is different, but they are working through the change. It’s a positive change, and I think they’ve been very receptive. We’re able to now serve them in an environment that is conducive to their needs and ours.”